I’m not sure of the original source of this quote but it strikes me as very true. As a chartered accountant I get hung, drawn, and quartered (or something similar)…
What business owners can learn from cats
Bryony Thomas (author and founder of Watertight Marketing*) may liken customers to cats in the way we tempt them in but never own them. But I think business owners can…
Good causes vs charities
Not all good causes are charities and not all charities are UK charities. Why does this matter? Only donations to UK charities are tax deductible. Please don’t let this stop…
If accounts are the language of business learn to say “hello”
It works both ways. Business owners need to understand the story that their accounts tell about their business and accountants need to be able to translate the accounts story into…
You are not a bank!
And, as far as I know, you are not a charity. So why are you lending clients money by allowing them extended credit or even working for free? Here are…
The most important training session
The most important training session isn’t the toughest one, and it isn’t the last one before your A race. It’s the one that you really don’t want to do but…
My life isn’t as perfect as my timeline
Nobody’s is! I’m all in favour of authenticity but I also hate oversharing. You’re my wonderful clients and business contacts, not my best friends, and there need to be boundaries…
What sort of business do you want to run?
I recently quoted a prospective accountancy client. Part of the agreement is that she would move her paper records onto the software that I recommended in order to be ready…
How’s your memory?
I have the memory of a flip flop (that’s a thong for my Aussie readers but a thong in British English is an item of underwear so stand by for…
Process thinking
As you know I really believe in the power of systems for running an efficient and rewarding business. But what does that mean? I’m visiting clients at the moment so…