Pricing is often difficult when you first start your business, and you may well have based your initial prices on what your competitors charge. But you soon learn where you…
World Entrepreneurs’ Day
I’m writing this on World Entrepreneurs’ Day and, although you’ll be reading it a little later, it’s definitely something worth celebrating. So put something fizzy in the fridge because we’re…
Meeting contacts for contracts
Love it, or hate it, networking can be good for your business but it isn’t an instant sales opportunity. Networking is about spending time together to get to know each…
Plan your business like a marathon
Building your business isn’t a sprint but a marathon. It takes a bit of planning. Plan – find a plan that is right for you. Right for where you are…
Limitations of AI
At risk of sounding like a luddite: AI is not the answer to everything. AI has the potential for so much good but people really don’t understand the limitations. The…
Implementing a CRM system in your business
Once your business outgrows you and a few contacts on your phone it is worth implementing a proper CRM (customer relationship management) system. Register with ICO (Information Commissioners Office) and…
How much cash should I keep in my business?
Another question to which the accountants answer is … it depends. It depends on your cashflow forecast and the likelihood of all the money coming in on time. Next week…
Making cash collection part of your customer service
Most small business owners hate chasing customers for payment. (The only exception I know is a client who used to send witty poems to late payers) This means that it…
How to improve your cashflow
Cash is king. Most small businesses fail due to lack of cashflow so here are some ways that you can improve yours: 1. Only sell on credit to creditworthy customers…
How to scale your small business
Scaling a business can only go so far by selling more of the same. Once you have reached capacity you will probably need to look at a new, scalable business…