We’re both viewed as necessary evils. I was quite shocked when, a few years ago, an old friend told me that she would rather see her dentist than her accountant.…
When should I recruit?
It’s a question I’m often asked. You need to recruit BEFORE you get busy so that you have time to train your latest employee. Particularly if this is your first…
Underselling or underserving
Many of us are nervous of appearing too “salesy” but do we end up underserving our clients/customers as a result? Thinking back to a long lunch with a friend a…